Member Service Representative
Huron Main Branch
Schedule:
Monday – Friday | 40 hours per week
Wage:
Competitive Wage. EOE.
Benefits:
Health, Dental, Vision, 401k program matching contributions up to 5%, PTO, Short Term/Long Term Disability, Life, Cafeteria/Flex Plan, and paid Federal Holidays
Job Summary:
We are looking for a service-oriented individual to join our team and provide our members with trustworthy and friendly financial experiences. At Dakotaland FCU the members are the number one priority, and we are here to partner with them in their financial success. Member Service Representatives assist members by identifying products and services that would benefit their financial needs, and they take the time to answer questions and build personal connections with our members. They also create awareness of all available products and services so that members may make an informed decision as to what is best for their current financial situation.
Job Expectations:
- Open/Close Accounts: Personal, Business, Trust, Payee, IRAs, Funeral Trust, and Club accounts
- Issue/Modify/Redeem Certificates of Deposits; including IRA Certificates
- Educate and assist members in utilizing the different technology options Dakotaland offers to support our members active lives.
- Be a resource for members financial needs including, but not limited to answering phone calls, performing account transfers, account research/maintenance, visa payments, loan payments, and processing wires.
- Develop a relationship with your members conducive to assisting them with their financial needs thru each season of their lives.
Skills:
- Must possess good judgment and be able to make independent decisions.
- Expected to stay up to date on all credit union services and explain those to members on a general basis.
- Must have exceptional communication skills and a desire to interact with the public.
- Must be a highly productive person with ability to manage multiple duties concurrently.
- Ability to exhibit confidentiality, patience, courtesy, and tact when providing assistance or service to members and collaborating with coworkers.
About Us:
Dakotaland Federal Credit Union is a not-for-profit financial cooperative owned and operated by our members. There are no stockholders, partners, or outside owners. We are a full-service financial institution, taking pride in serving our members. Our vision is to always put the member first and to be the preferred financial institution in our service area.
Accepting applications until June 12th, 2025
To apply: www.dakotalandfcu.com/careers
Applicant must be bondable, pass a background check, and have a valid driver’s license.
Contact Information:
Phone 605-353-8739
Email hrmail@dakotalandfcu.com
